Ellis needs change in hospital management

first_imgCategories: Letters to the Editor, OpinionHaving seen negative and positive reports about experiences at Ellis Hospital, I had the misfortune of visiting a cousin who had spent over 20 days at this facility. My first contact was in the Ellis Hospital E-wing, which I was told is an intensive-care-type Unit. My cousin was treated rather poorly, from not getting proper nutritional support to obtaining no food at all. Attempting to remedy the no food situation on a particular day, I was told. “We have had an emergency and were very busy.” This is while all staff were making rounds with the doctor and plenty of people around to do something. But none took the extra step to proceed.He was then transferred to A-wing, sixth floor. Sorry to say the experience was no better. The staff is very friendly and is trying to help everyone. However on Feb 11, breakfast was not delivered until 11:30 a.m. This would be OK if he had to fast or have tests preformed. But that wasn’t the case. We questioned the staff why no food and they contacted the Dietary Department. The answer was food staff is very busy. They were so busy that breakfast never came up to this patient until 11:30 a.m. and lunch was sent up at 12:30 p.m.?Having been a director of a couple of departments at a hospital in Amsterdam for the better part of 40 years, I believe I have a working knowledge of what’s acceptable and what’s not in a hospital environment. This is totally unacceptable. No one even came up with crackers or a dish of ice cream.In the past, being biased as a former hospital manager, I took the negative writings about Ellis as just an unfortunate incident. But when so many of these incidents occur and are reported, a trend emerges. This trend is that Ellis needs to shake up management and staff to pull out of this downward spiral.Robert G. NicolellaRotterdamMore from The Daily Gazette:Car hits garage in Rotterdam Sunday morning; Garage, car burnFoss: Should main downtown branch of the Schenectady County Public Library reopen?EDITORIAL: Find a way to get family members into nursing homesEDITORIAL: Thruway tax unfair to working motoristsEDITORIAL: Beware of voter intimidationlast_img

Leave a Reply

Your email address will not be published. Required fields are marked *